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Jama Connect

Roboticks integrates with Jama Connect through two paths:
  1. Direct sync via the BYO connector framework (v1) — Roboticks polls Jama’s REST API on a schedule (cloud sync) or rbtk does it from inside your network (CLI push). Items, relationships, and tags land in the traceability matrix continuously.
  2. ReqIF round-trip (free, always supported) — for snapshot-style audits or one-shot imports.
This page covers both. Jama’s primary_sync_mode is cloud sync because Jama is SaaS-first and exposes a stable REST API; CLI push is available for self-hosted Jama deployments.
Jama’s REST API is at /rest/v1/. Auth is OAuth2 client-credentials (preferred) or a Personal Access Token (PAT) for self-hosted Jama.

Connector type and pricing

You bring the Jama license. For direct sync you provide either an OAuth2 client_id + client_secret (Jama Cloud admin → API Clients) or a PAT.

v1 direct sync

The adapter pulls: Incremental sync filters items by modifiedDate.from={cursor} — only changed items hit the wire.

Cloud sync setup (OAuth2)

1

Create an OAuth2 client in Jama

Jama → Admin → API Clients → Create OAuth Client. Scope: read access to the project(s). Save the client_id and client_secret.
2

Subscribe in Roboticks

Settings → Integrations → Requirements → Jama → Subscribe. The setup wizard skips the CLI install step (Jama is cloud-primary) and goes directly to credentials:
  • Base URL: https://acme.jamacloud.com
  • Client ID + Client Secret
  • Jama project ID (numeric — find it under Admin → Projects)
3

Verify

The wizard calls verify_credentials; Jama returns 200 from /rest/v1/projects. If it does, the badge flips to “OK” and the first sync runs immediately.

CLI push setup (on-prem Jama)

1

Install rbtk and authenticate

2

Configure with PAT or OAuth

Or for PAT auth (self-hosted Jama supports it):
3

Sync

ReqIF round-trip (alternative)

One-time setup

1

Add the connector in Roboticks

Settings → Integrations → Requirements → Add → Jama. Name it for the project (e.g., jama-warehouse). Roboticks creates the connector record and bills the $149/month line if over the Team allowance.
2

Upload a field mapping

Jama’s workItem types and field names rarely match Roboticks’ default vocabulary. Provide a YAML mapping:
Upload via CLI:
3

Decide on the sync cadence

Three patterns work:
  • Push-on-release — export from Jama only at release tagging time
  • Nightly — scheduled CI job pulls a fresh export
  • On-demand — humans trigger when they make spec changes

CI recipe

The export-back loop carries Roboticks’ coverage_status attribute (confirmed | uncovered | stale) into Jama’s ReqIF.ForeignAttributes, where Jama exposes it as a sortable column.

Field mapping reference

Round-trip caveats

Jama stores Description as XHTML. Roboticks stores text as Markdown. The conversion preserves headings, lists, bold/italic, and inline code; it discards tables and embedded images. Use the Jama Web Viewer for the canonical rendering.
coverage_status is exported as a foreign attribute. Jama displays it but does not gate workflows on it. If you want a Jama review state to block on coverage, wire a Jama webhook to your CI that fails when any pinned requirement is uncovered.
Roboticks uses the value of the id field (default Identifier) as the immutable key. If Jama re-IDs a workItem (rare, usually via a migration), you’ll get a duplicate; resolve by archiving the old ID via rbtk requirements list --status archived.

Validation

After the first sync:
Spot-check 5–10 requirements against Jama. Then run a --dry-run:
The output shows added, updated, archived, unchanged. On a properly-converged sync, added is 0 unless someone authored a new requirement in Jama since the last run.

Troubleshooting

Your mapping’s fields.id source doesn’t match Jama’s actual field name. Re-export with ?fields=true and inspect the column headers.
Jama is re-keying. Pin the mapping to a stable field (e.g., documentKey instead of Name).
Jama enforces some constraints on import (e.g., itemType must exist). Check the upload log in Jama’s Project Admin → Imports.

Next

Polarion

The other big RM tool — same shape, different quirks.

rbtk requirements

Upload, coverage, export reference.