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Remote Access (Tunnels)

Roboticks can provide time-bound, auditable remote access to devices behind NAT/firewalls using reverse tunnels.

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When to use

  • Deep debugging when logs/artifacts are not enough.
  • Secure shell or port-forwarding to a device service.
  • Temporary inspection during a test run.

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How it works (simplified)

  1. An authorized user requests access for a specific device, purpose, and duration.
  2. The device opens a reverse tunnel to a Roboticks tunnel endpoint.
  3. The user connects via the endpoint; traffic is proxied over TLS.
  4. The tunnel auto-closes on timeout or manual close; activity is logged.

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Safety controls

  • Time-bound sessions; optional approval workflow.
  • Environment scoping: Production/Testing/Development isolation.
  • Auditing: who requested, device, when opened/closed.
  • Domain: dedicated tunnel domain (e.g., tunnels.roboticks.io); customer CNAME supported.

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Customer networking

  • Outbound TLS to the tunnel endpoint domain.
  • No inbound firewall changes required on the device network.